Reliable Controls – Canada

About the Customer

Reliable Controls is a Canadian firm specializing in intelligent building controllers. They offer six products to a global client base. Following each annual product update, they conduct 20 to 24 online training courses for more than 300 participants. Previously, this meant supplying computers preloaded with the required software for every session. As the company expanded, the escalating training expenses drove them to seek a solution that would both reduce overheads and enhance the client learning experience.

How They Found DaDesktop

The manager, Nate, discovered DaDesktop via a Google search. He recognized it as a cloud desktop purpose-built for training delivery. After contacting the DaDesktop team and personally testing the remote training environment, he chose to adopt it as their primary platform for instruction.

What They Love About It

Easy for everyone

Both instructors and clients find DaDesktop remarkably straightforward for remote learning. There is no software to install and no technical expertise required. The trainer simply sets up a virtual classroom and shares a link with the learners. Whether a participant is connecting from the US, Brazil, or Africa, a single click on the link grants them immediate access to the virtual desktop, ready to begin.

Great training features

Participants can view both the trainer's shared screen and their own workspace simultaneously, simplifying comparison and guided practice. The instructor can monitor all learner screens at a glance, which makes supervision and support effortless. Additionally, the trainer can remotely take control of a learner's desktop to offer immediate assistance whenever needed. A user from Europe remarked that it felt as though "the trainer is sitting right beside us."

Works worldwide

The platform offers seamless scalability and reliable global performance. You can launch a training session in any country at a moment's notice, or run courses with attendees from multiple countries concurrently. Participants can be added or removed on the fly, bringing a new level of flexibility to training logistics.

Today, DaDesktop stands as one of Reliable Controls' most valued partners.