Digital Twin Provider
About the Customer
This technology firm specialises in the development and promotion of BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to companies operating in the construction sector.
Project Background
Alongside developing and advancing BIM technology, the company also established skill-building courses and provides online training services.
The Problem
Both students and instructors felt the existing live-stream training lacked proper interactivity. Whenever a student encountered a difficulty, the instructor had no way to remotely access the student's computer to resolve it.
Once training wrapped up, students had no option for independent practice. Instructors couldn’t assess how well students were absorbing the material, resulting in poor training outcomes.
The instructor team blends full-time and part-time teachers, which makes managing staff and coordinating courses quite challenging.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on more than 20 years of high-end IT training expertise from its parent company. It is a cloud desktop solution purpose-built for training. Every single feature is tailored to fit training requirements.
Key features
Works in a browser: Students and instructors simply launch a web browser to begin. No software installation required. It runs smoothly on low-spec machines, helping to lower learning costs for students.
One-click clone: Once the instructor has configured the software and environment needed for a course, they can duplicate it across all student cloud desktops in an instant.
Remote help: The instructor can view every student’s desktop. When someone gets stuck, the instructor can take remote control of their machine and guide them through the issue in real time.
Global data centers: Supports users from various countries and regions all joining the same training session.
Flexible and dynamic: You can add or remove participants at any point and adjust cloud desktop hardware specs on the go.
Permission management: Administrators can smoothly set up instructor and student permissions for unified management.
Results
After adopting DaDesktop, both instructors and students delivered very positive feedback. Preparing courses and joining training sessions became a far better experience for everyone involved.
The one-click clone feature saves instructors and support staff an enormous amount of time. Set up once, then use it across multiple training sessions Germany. Instructors can now dedicate their energy to creating better courses, teaching, and responding to questions.
The recording capability and data analytics help instructors understand how students are progressing. This delivers useful insights for enhancing courses and refining their teaching process.
Course satisfaction rates climbed to 95% after moving to DaDesktop for training.